SERVICES

CLOUD COMBIVOXFREEPREMIUM/PREMIUM SIM
Installer remote assistanceYESYES
User Functions via APP:
- monitoring with alert notificationNOYES
- push notifications on eventNOYES
- access to the control panelUnlimitedUnlimited
- multi-User access
(system management by several users via APP)
NOYES
- Arming/ DisarmingYESYES
- Zone monitoringYESYES
- Zone bypassingYESYES
- chime functionNOYES
- event log consultationNOYES
- macro managementNOYES
- light and command controlNOYES
- climate managementNOYES
- TVCC ONVIF IP camera live visualization (*)NOYES
- Multi-system management
(management of more systems on the same APP)
NOYES
- E-mail notificationsNOYES
(*) necessary Combivox IP module with DSL connection and static IP address or any IP address and host name provided by a dynamic dns service (free Combivox ddns available)

Payment services

PREMIUM payment services (fees indicated in the table at the previous page) to use full Combivox Cloud services can be bought through a pre-paid card directly by a Combivox dealer (reseller/installer).

The package of PREMIUM services (12, 24 and 36 months), for Cloud connection via Amicaweb or Smartweb IP module or through integrated GSM-GPRS module with Data SIM (at least 100 Mb/Internet per month) of the local provider, is a card with a numerical code, that can be activated in two different ways: a) by Combivox Cloud web portal (combivoxcloud.com), through User and/or Installer management area;
b) via Simplya Cloud APP.

The package of PREMIUM SIM services for Cloud connection via integrated GSM-GPRS module, includes a Combivox GSM SIM (that can be used exclusively with Combivox control panels or devices connected to the Cloud) Data-enabled to access to Cloud Premium services, 30 minutes for voice calls and 100 SMS for 12 months.
The PREMIUM SIM option can be renewed for further 12 months through a card with a numerical code, which can be bought from a Combivox dealer (reseller/installer), and can be activated in the above-mentioned modes. If it is necessary, within the 12-month period, it will be possible to recharge the Voice traffic + SMS of, respectively, 15 minutes and 50 SMS, whose expiry coincides with the whole PREMIUM SIM package one (unused minutes and SMS will be reset at the package expiry date).

Registration for FREE, PREMIUM and PREMIUM SIM services

COMBIVOX CLOUD REGISTRATION FOR FREE SERVICE

1
Activate the connection between control panel and Cloud by entering the User authentication code.
Note: Amicaweb Plus or Smartweb LAN module or DATA GPRS SIM necessary (at least 100 Mb/month)
2
Create your Master Account on combivoxcloud.com by entering your e-mail (username) and password.
Associate your Account to the control panel through the User authentication code and the control panel S/N (serial number). Activate the FREE service.
3
Download Simplya Cloud APP and configure the connection to the control panel by entering username, password and control panel S/N (serial number).

COMBIVOX CLOUD REGISTRATION FOR PREMIUM PREMIUM SERVICE

1
Buy the Premium package (12, 24 or 36 months) by your Combivox dealer (reseller/installer) to access the full range of CLOUD services.
2
Activate the connection between control panel and Cloud by entering the User authentication code.
Note: Amicaweb Plus or Smartweb LAN module or DATA GPRS SIM necessary (at least 100 Mb/month)
3
Create your Master Account on combivoxcloud.com by entering your e-mail (username) and password.
Associate your Account to the control panel through the User authentication code and the control panel S/N (serial number).
Activate the service by entering the PREMIUM package code.
4
Download Simplya Cloud APP and configure the connection to the control panel by entering username, password and control panel S/N (serial number).
The Service is active to access all the functions and to receive alarm and status notifications.

COMBIVOX CLOUD REGISTRATION FOR PREMIUM SIM SERVICEb>

1
Buy the Combivox prepaid DATA SIM by your Combivox dealer (reseller/installer) to access the CLOUD Premium SIM Services.
2
Enter the Combivox SIM in the control panel and activate the Cloud connection by entering the User authentication code.
3
Create your Master Account on combivoxcloud.com by entering your e-mail (username) and password.
Associate your Account to the control panel through the User authentication code and the control panel S/N (serial number).
3
Download Simplya Cloud APP and configure the connection to the control panel by entering username, password and control panel S/N (serial number).
The Service is active to access all the functions and to receive alarm and status notifications.

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